Are Sonrisa products safe for sensitive or acne-prone skin?

Yes. Every Sonrisa formulation is dermatologist-tested, non-comedogenic, and developed to meet global skincare standards—including sensitive and acne-prone skin types.
We use clinically researched actives and avoid harsh irritants such as sulfates, parabens, and drying alcohols.
If you have a pre-existing skin condition or are undergoing treatment, we recommend patch-testing or consulting your dermatologist before use.

Are your products cruelty-free and vegan?

All Sonrisa products are completely cruelty-free — we never test on animals.
Most of our range is vegan-friendly. If any product contains a non-vegan ingredient (such as natural beeswax), it will be clearly mentioned on the label to help you make informed choices.

Can I use Sonrisa products during pregnancy or breastfeeding?

Most of our products are formulated to be gentle and safe for regular use.
However, since every pregnancy and breastfeeding journey is unique, we strongly recommend reviewing the ingredient list and consulting your doctor before adding new products to your routine.

How soon will I start seeing results?

Results vary based on skin type, concern, and consistency of use. Most customers experience:

  • Hydration & softness: within the first few uses
  • Barrier repair & calming: around 2–4 weeks
  • Radiance & tone improvement: typically within 6–8 weeks

Skincare results build over time — consistency is key for long-term improvements.

How long does delivery take?

Orders are processed within 24–48 business hours.
Delivery usually takes 3–6 working days, depending on your location.
You will receive email/SMS notifications with tracking details as soon as your order is dispatched.

How do I initiate a return or exchange?

You can request a return by emailing support@sonrisahealthcare.in within 7 days of receiving your order.
To qualify:

  • The product must be unused and unopened
  • Packaging must be intact and in original condition

Once your return is received and inspected, we will issue a refund to your original payment method or process an exchange.
For complete details, please review our Delivery & Return Policy.

Where are Sonrisa products developed and manufactured?

Every Sonrisa product is developed and manufactured in Korea, powered by advanced Korean skin science and held to the highest standards of quality and safety.

Where can I read more about your ingredients?

We follow a strict transparency policy.
Each product page includes a complete ingredient list along with the key benefits of its active components.

To learn more about our formulations, visit the “Ingredients We Trust” page for a closer look at how each ingredient benefits your skin.